365 Days Comfort Guarantee Promise » Brothers Bedding Mattress Factory

365 Days Comfort Guarantee Explained

Brothers Bedding Mattress Factory is proud to offer its customers an unbeatable 365 days comfort guarantee with every mattress from the Brothers Bedding brand. This guarantee ensures that you can enjoy a comfortable night’s sleep every single day for an entire year. As part of this guarantee, if you encounter any discomfort with your mattress, we offer a convenient pick-up and fix service. Our team will promptly pick up your mattress, address any comfort issues you may have, and ensure that it meets your expectations. We understand the importance of a good night’s sleep, and our goal is to provide you with the utmost comfort and satisfaction. Furthermore, we invite you to our factory to personally test the comfort of your mattress. We believe in the quality of our products, and we want our customers to experience it firsthand. During your visit, you can assess the comfort level, firmness, and overall feel of the mattress to ensure it suits your preferences. Once you are satisfied with the comfort of your mattress, we will promptly bring it back to your home. Our dedicated team ensures a quick turnaround time, with the entire process taking just three days. We want to minimize any inconvenience to our customers and guarantee that you can enjoy your nights in blissful comfort without any delays. In summary, with Brothers Bedding Mattress Factory, you can rest easy knowing that your comfort is our top priority. Our unbeatable 365 days comfort guarantee promises to address any discomfort you may encounter, and our efficient pick-up and fix service ensures a hassle-free experience. We invite you to visit our factory to personally test the comfort of your mattress, and we guarantee a swift return to your home within just three days.

Summary of 365

The Brothers Bedding Mattress Factory stands out from its competitors by offering an unbeatable 365 days comfort guarantee to its customers. This guarantee assures that customers will experience optimal comfort for an entire year after purchasing any Brothers Bedding mattress brand. To ensure complete satisfaction, the company provides a unique service in which they will pick up the mattress, fix any comfort-related issues, and invite the customer to their factory to test it. This process is efficiently carried out within a three-day timeframe, guaranteeing swift resolution and minimal inconvenience to the customer. With this exceptional service, Brothers Bedding Mattress Factory strives to prioritize customer comfort and satisfaction above all else.

Davette Palm Gregory

02:27 28 Nov 23

My husband and I had a great experience while shopping local for our new mattress at Brothers Bedding! We found our sleep expert, Virginia Hall, to be exceptionally knowledgeable and professional. She asked us questions and listened to our responses helping to guide us with our all important mattress selection. We would not hesitate to recommend this company and Virginia!

Jackie Potter

05:53 24 Nov 23

Great quality products along with great employees makes for a great customer experience. I had the pleasure of working with Virginia on my most recent purchase. If you are in the market for a mattress- be sure to check out Brothers Bedding Mattress Factory.

Dawn Moore

19:21 16 Nov 23

My husband and I had a pretty good idea what type of bed we wanted and had specific needs (needed to work with an adjustable frame). Diana was very knowledgeable and helpful and showed us a variety of possibilities, (with and without extra toppers) without any high pressure to "up-sell" us. That was greatly appreciated. We ordered it and it arrived a couple days later, even earlier than the scheduled time (they had contacted me first and told of their earlier arrival time). Delivery men were clean and courteous and very helpful getting the new mattress on and wrapping up the old mattress and bringing it to my garage to store. Mattress is exactly what we wanted and I highly recommend Brothers Bedding. We'll buy any future mattresses from them.

Eon 52

21:58 12 Nov 23

The salesperson I spoke with, Mitch Hayes, was very professional, informative, and comprehensive throughout the entire process. He was able to assist me in selecting a mattress for my exact needs. Great experience overall!

Michelle McAlister

16:26 07 Nov 23

Neal Shover

20:14 02 Nov 23

I am a very dissatisfied Brothers Bedding customer. The sales agent did not do his job, and I am left to deal with it. If you should purchase anything from this firm, do not deal with Trevor. I have not been treated properly. Marty Bass owns this firm and I would like to speak with him, voice communication. My spouse and I have bought mattresses from Brothers several times, and this is the first time I was not treated properly.

Mark

19:41 28 Oct 23

It was such an easy, pleasant experience shopping at Brothers Bedding for a new mattress. The mattress we purchased is of outstanding quality. And the box spring was an added bargain. No pressure, just great people, both in the showroom and making the delivery.

Joyce Bradshaw

12:01 25 Oct 23

All good. Salesman was informative but not pushy at all. The delivery guys were wonderful

Ashley Weeks

15:59 23 Oct 23

This was the best experience we have ever had when buying a need mattress. Trevor actually took the time to tell us about each bed and gave us plenty of time to lay and actually get a feel of the beds we were interested in. Most DEFINETLY recommend to anyone looking for a new mattress!!

Shawn Faircloth

16:11 11 Oct 23

Bought a very expensive mattress 3 years ago, filed a warranty claim 6 months ago. On a mattress that they claimed had a lifetime warranty. They also agreed that it was a valid warranty claim. Now they have jacked us around for 6 months and say they can't help us!

camthetornado

15:25 09 Oct 23

I had heard good things about Brothers Bedding. I went into the Sevierville Store looking for a new mattress. Krista was very nice and knowledgeable. I told her what I needed and was looking for. She listened and then recommended mattresses that would offer support. Excellent customer service, I would highly recommend brothers especially the Sevierville store.

T Williams

15:18 03 Oct 23

Had a really good experience purchasing a new bed for my 92 yr. old mother yesterday. Krista Blakemore, manager at your Sevierville location, was attentive and matched our needs expertly. Thoughtful, entertaining and knowledgeable, she made my job easy and quick. We selected a quality bed and accessories that exceeded our expectations. I would highly recommend Krista for your next bedding purchase.

Workhard Playhard

20:05 21 Sep 23

Jesse at Brothers Bedding was very knowledgeable and patient. We feel good about our purchase and all the product support they give after purchase. We like that is is locally manufactured in Knoxville. The 365 day sleep guarantee and the ability to have the bed adjusted if needed after purchase.

Dylan Dhaene

16:29 11 Sep 23

Went inside, went outside, went back inside, went outside again to grab my wallet, went inside to buy something from Jesse, went outside to review.

Zachary Massey

16:27 11 Sep 23

Jesse Hanley! 5 Stars!

Kaitlyn Hoelzle

Jesse was very knowledgeable and helpful in assisting!

Josh Brooks

16:37 29 Aug 23

Great service and great beds

lisa miller

17:09 28 Aug 23

I just purchased 2 mattress’s and got the privilege of meeting Krista Blakemore at the Sevierville location. She was very knowledgeable of the product and was very friendly. She is an excellent sales representative and I would recommend getting a bed from Brothers. Very present experience.

Tim Barr

17:06 25 Aug 23

krista was extremely knowledgeable and friendly and provided us with great customer service. We will be back for a second mattress!

John Carr

16:19 29 Jul 23

The store manager was friendly and helpful.

Becky Vanderlan

19:54 25 May 23

My husband and I went to the Callahan location and met with Vic. He really knows his beds!! He listened to our desires and guided us to our new mattress!! He was very patient and waited on us to get a proper 'feel' for the mattress. He answered every question and made sure all our needs were met! I'd recommend to anyone shopping for the perfect bed.

Jason Frogge

20:49 24 May 23

Virginia was amazing with the service she and the owner was very compassionateVirginia is very compassionate and super to your needs and so empathetic. Can't bein better hands!

Quila Castiglione

16:12 18 May 23

Our salesperson was friendly and helpful. He helped us find a product that met our needs by recommending a non-standard item. We are very satisfied with the product, sales, and delivery. The drivers showed up on time and were very friendly. They interacted with my three-year-olds whose mattresses where being delivered and made the experience exciting and fun. I would definitely purchase locally again from Brothers Bedding.

boyd lichlyter

15:44 13 May 23

THANKS KRISTAVery helpful and polite. Great experance .

chester adkins

20:32 02 Apr 23

My experience at brothers bedding was absolutely impeccable. Eric Laviolette my salesman was the best. His knowledge of bedding along with his kindness was great. He takes his career to the max. I have never meet a person who is so customer driven who is so compassionate towards others it was so refreshing. If your are looking for a new mattress I would highly recommend Eric at Brothers Bedding. Thank you Eric you are the best.

365 Days Comfort Guarantee Explained

Summary of 365

Callahan - Factory

Maryville

Bearden

Peters Road

Broadway Showroom & Clearance Center

Sevierville

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