Sheets & Mattress Protectors Archives » Brothers Bedding Mattress Factory

My husband and I had a great experience while shopping local for our new mattress at Brothers Bedding! We found our sleep expert, Virginia Hall, to be exceptionally knowledgeable and professional. She asked us questions and listened to our responses helping to guide us with our all important mattress selection. We would not hesitate to recommend this company and Virginia!

Great quality products along with great employees makes for a great customer experience. I had the pleasure of working with Virginia on my most recent purchase. If you are in the market for a mattress- be sure to check out Brothers Bedding Mattress Factory.

My husband and I had a pretty good idea what type of bed we wanted and had specific needs (needed to work with an adjustable frame). Diana was very knowledgeable and helpful and showed us a variety of possibilities, (with and without extra toppers) without any high pressure to "up-sell" us. That was greatly appreciated. We ordered it and it arrived a couple days later, even earlier than the scheduled time (they had contacted me first and told of their earlier arrival time). Delivery men were clean and courteous and very helpful getting the new mattress on and wrapping up the old mattress and bringing it to my garage to store. Mattress is exactly what we wanted and I highly recommend Brothers Bedding. We'll buy any future mattresses from them.

The salesperson I spoke with, Mitch Hayes, was very professional, informative, and comprehensive throughout the entire process. He was able to assist me in selecting a mattress for my exact needs. Great experience overall!

I am a very dissatisfied Brothers Bedding customer. The sales agent did not do his job, and I am left to deal with it. If you should purchase anything from this firm, do not deal with Trevor. I have not been treated properly. Marty Bass owns this firm and I would like to speak with him, voice communication. My spouse and I have bought mattresses from Brothers several times, and this is the first time I was not treated properly.

It was such an easy, pleasant experience shopping at Brothers Bedding for a new mattress. The mattress we purchased is of outstanding quality. And the box spring was an added bargain. No pressure, just great people, both in the showroom and making the delivery.

All good. Salesman was informative but not pushy at all. The delivery guys were wonderful

This was the best experience we have ever had when buying a need mattress. Trevor actually took the time to tell us about each bed and gave us plenty of time to lay and actually get a feel of the beds we were interested in. Most DEFINETLY recommend to anyone looking for a new mattress!!

Bought a very expensive mattress 3 years ago, filed a warranty claim 6 months ago. On a mattress that they claimed had a lifetime warranty. They also agreed that it was a valid warranty claim. Now they have jacked us around for 6 months and say they can't help us!

I had heard good things about Brothers Bedding. I went into the Sevierville Store looking for a new mattress. Krista was very nice and knowledgeable. I told her what I needed and was looking for. She listened and then recommended mattresses that would offer support. Excellent customer service, I would highly recommend brothers especially the Sevierville store.

Had a really good experience purchasing a new bed for my 92 yr. old mother yesterday. Krista Blakemore, manager at your Sevierville location, was attentive and matched our needs expertly. Thoughtful, entertaining and knowledgeable, she made my job easy and quick. We selected a quality bed and accessories that exceeded our expectations. I would highly recommend Krista for your next bedding purchase.

Jesse at Brothers Bedding was very knowledgeable and patient. We feel good about our purchase and all the product support they give after purchase. We like that is is locally manufactured in Knoxville. The 365 day sleep guarantee and the ability to have the bed adjusted if needed after purchase.

Went inside, went outside, went back inside, went outside again to grab my wallet, went inside to buy something from Jesse, went outside to review.

Jesse Hanley! 5 Stars!

Jesse was very knowledgeable and helpful in assisting!

Great service and great beds

I just purchased 2 mattress’s and got the privilege of meeting Krista Blakemore at the Sevierville location. She was very knowledgeable of the product and was very friendly. She is an excellent sales representative and I would recommend getting a bed from Brothers. Very present experience.

krista was extremely knowledgeable and friendly and provided us with great customer service. We will be back for a second mattress!

The store manager was friendly and helpful.

My husband and I went to the Callahan location and met with Vic. He really knows his beds!! He listened to our desires and guided us to our new mattress!! He was very patient and waited on us to get a proper 'feel' for the mattress. He answered every question and made sure all our needs were met! I'd recommend to anyone shopping for the perfect bed.

Virginia was amazing with the service she and the owner was very compassionateVirginia is very compassionate and super to your needs and so empathetic. Can't bein better hands!

Our salesperson was friendly and helpful. He helped us find a product that met our needs by recommending a non-standard item. We are very satisfied with the product, sales, and delivery. The drivers showed up on time and were very friendly. They interacted with my three-year-olds whose mattresses where being delivered and made the experience exciting and fun. I would definitely purchase locally again from Brothers Bedding.

THANKS KRISTAVery helpful and polite. Great experance .

My experience at brothers bedding was absolutely impeccable. Eric Laviolette my salesman was the best. His knowledge of bedding along with his kindness was great. He takes his career to the max. I have never meet a person who is so customer driven who is so compassionate towards others it was so refreshing. If your are looking for a new mattress I would highly recommend Eric at Brothers Bedding. Thank you Eric you are the best.

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