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20:05 21 Sep 23
Jesse at Brothers Bedding was very knowledgeable and patient. We feel good about our purchase and all the product support they give after purchase. We like that is is locally manufactured in Knoxville. The 365 day sleep guarantee and the ability to have the bed adjusted if needed after purchase.
16:29 11 Sep 23
Went inside, went outside, went back inside, went outside again to grab my wallet, went inside to buy something from Jesse, went outside to review.
17:09 28 Aug 23
I just purchased 2 mattress’s and got the privilege of meeting Krista Blakemore at the Sevierville location. She was very knowledgeable of the product and was very friendly. She is an excellent sales representative and I would recommend getting a bed from Brothers. Very present experience.
17:06 25 Aug 23
krista was extremely knowledgeable and friendly and provided us with great customer service. We will be back for a second mattress!
19:54 25 May 23
My husband and I went to the Callahan location and met with Vic. He really knows his beds!! He listened to our desires and guided us to our new mattress!! He was very patient and waited on us to get a proper 'feel' for the mattress. He answered every question and made sure all our needs were met! I'd recommend to anyone shopping for the perfect bed.
20:49 24 May 23
Virginia was amazing with the service she and the owner was very compassionateVirginia is very compassionate and super to your needs and so empathetic. Can't bein better hands!
16:12 18 May 23
Our salesperson was friendly and helpful. He helped us find a product that met our needs by recommending a non-standard item. We are very satisfied with the product, sales, and delivery. The drivers showed up on time and were very friendly. They interacted with my three-year-olds whose mattresses where being delivered and made the experience exciting and fun. I would definitely purchase locally again from Brothers Bedding.
20:32 02 Apr 23
My experience at brothers bedding was absolutely impeccable. Eric Laviolette my salesman was the best. His knowledge of bedding along with his kindness was great. He takes his career to the max. I have never meet a person who is so customer driven who is so compassionate towards others it was so refreshing. If your are looking for a new mattress I would highly recommend Eric at Brothers Bedding. Thank you Eric you are the best.
23:15 01 Apr 23
Thank you, Krista! We needed a very specific-size custom mattress to fit my great-grandmother's antique bed and you asked all the right questions. We were very pleased with your professionalism and friendliness. I know we will be satisfied with our new mattress! Thanks again!
BRYAN & TERESA EPPERSON
00:52 27 Mar 23
We had been researching mattresses and comparing prices online for about a week in preparation to replace our approximate 12- year old mattress. Once we narrowed it down to three stores, including Brothers Bedding, we decided it was time to visit the stores and see/try the mattress firsthand. We visited two stores, with Brothers Bedding being the second and last. There was no need to visit the third or return to the first.We were greeted by at the Broadway store by Eric L. We described our needs: recent hip replacement and prior back surgery and the need for a mattress that fit both our needs. Eric was exceptionally knowledgeable about the product. He allowed us plenty of time to “look”, while also making recommendations based on our needs. While there were more expensive mattresses that Eric could have suggested, he recommended a hybrid latex mattress that was very reasonable for a king size bed. After over an hour of “trying out” our top three mattresses, we chose Eric’s recommended mattress.Our mattress was delivered last week, and we couldn’t be more pleased. We have always gravitated towards a two-sided mattress, due to the longevity. You just can’t find high quality two-sided mattresses anymore - at least until now. The firmness is perfect for both our needs, and the hybrid latex sleeps much cooler than our old mattress.Thank you, Eric, for all your help and expertise with this purchase. Thank you Brothers Bedding for building a great, locally made product.
20:34 10 Mar 23
Eric L. Is my sister’s and mine expert salesman. He patiently explained each mattress, how it was built, and the comfort levels. He encouraged us to lay on each mattress to find our comfort level. He even gave us pillows. Eric explained in detail different financing options, walked us through each step of delivery and the warranty. I’ve had my mattress now for approximately 2 weeks (the Endure in a medium/firm) and I can truly say the pain in my left shoulder and hip has diminished by 90 percent. I’m sleeping so much more comfortably and waking less. I had searched extensively for a mattress for 2 years. I’m glad I waited and was thorough. Best decision I’ve made in a long time. Thank you Brothers Bedding and thank you Eric. I would also like to shout out the clean cut men who were kind and thoughtful who delivered my bed and the communications were clear and timely.
23:16 18 Feb 23
Large election of mattresses for everyone's needs. Sales staff are very knowledgeable and straight forward. Delivery was on time (actually a little early) and very courteous and efficient. If you are looking for a frustration free experience, highly recommended.
23:32 07 Feb 23
Just bought a mattress set at the Callahan store. Trevor was so patient with me. He spent a lot of time explaining the differences in the mattresses. I didn`t feel rushed at all! This is the most comfortable mattress I ever slept on. Thank you, Trevor!
18:38 03 Feb 23
Mitch did a thorough job of explaining the makings of a Brothers quality mattress and what separates them from all other brands on the market. The comfort difference is especially noticeable. I also feel good about being about to purchase a quality product that is manufactured locally.
19:09 15 Nov 22
The service representative was very welcoming with a lot of knowledge with each mattress we looked at. He was very reassuring in the products durability, and companies backing of their products. I would recommend to anyone to stop and check-out these products. I was thoroughly impressed, and comfortable in my purchase of a new mattress at this store.
19:35 05 Nov 22
Had a great experience with Krista at Brothers Bedding Callahan Road. She knows her stuff, and led me through pros/cons of all the various models. She was well informed, patient, and no pressure. I'm looking forward to getting my new mattress in about a week, as they say, fresh from the oven. Fingers crossed!
02:55 27 Oct 22
Walked in to Broadway store looking to replace an aging mattress. Met Krista and she was awesome!! Took an unbelievable amount of time working with us and figuring out our needs. Probably two hours later we are hooked up with a P+L. So happy with the service we got. You rock, Krista!!
17:14 04 Oct 22
Our saleswoman Krista Blakemore was professional, friendly, and knowledgeable. It was time well spent. I will look to her for all my bed/mattress needs in the future.
21:18 22 Jul 22
What a pleasant surprise. My wife and I stop at the Peters Rd store to look for a new mattress.Mitch helped us pick a mattress and showed us different mattresses with different price points for what we were looking for. With all his years making and selling, I felt like he was the professor of mattresses. I don’t know any retail store that have people that have made one.I was really impressed with the knowledge of the employees that we talk to, even the delivery guys were knowledgable about their products and recommended a mattress protector.After delivery we went to the Callahan store, since its was closer to home, to pick up new mattress protector and had the same excellent experience with Josh as we did with Mitch.It is good to know that there are still companies like this that actually care about their products and service. These employees just don’t watch a video and then go and try sell you a mattress, they know their products, since they are made here at home.We are very happy with sales and delivery, but since we have not had very long, I will update if it falls apart or something. I don’t think it will, looks and feels very well made.
17:07 16 Jul 22
Thank you for a wonderful experience! Andrea knew what we needed from a phone call! It was delivered today, and the guys set up quickly while being polite and knowledgeable. We will shop with them again. Aubrey King, Crossville