Reviews
Choose your favorite store below to leave us a review!
Maryville
823 Foothills Mall Dr
Maryville, TN 37801
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Peters Road
220 N Peters Rd
Knoxville, TN 37923
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Broadway
5610 N Broadway St.
Knoxville, TN 37918
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Callahan
906 Callahan Dr Suite 110
Knoxville, TN 37912
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Danny Thomas
00:49 20 Mar 24
Went to the Broadway store and Virginia proceeded to help my wife and I. She quizzed us on health issues and sleep habits, then proceeded to show us beds that would fit our needs. No high pressure sales...We found the one that we felt met our needs and loved the fact that they would give us a 365 Comfort Guarantee. That way if we still had issues, they will rework our bedding to resolve any issues. Virginia was extremely helpful and a pleasure to work with.Danny and Shelia Thomas
Jim Cox
04:14 27 Feb 24
My wife and I bought our first Brothers Mattress back in Dec 2023. It was on an adjustable frame and cured by back pain. We bought our second mattress and adjustable frame this week (Feb 2024). We liked the first one so much we upgraded our guest bedroom. We visited the Maryville location both times and had two different sales people. They both showed us and let us try, the mattresses in the showroom and decide the one we liked. They described the different layers of each mattress, quoted prices and helped us decide which one we wanted. There was no pressure to buy, the mattresses sell themselves. They work with one party at a time while encouraging waiting parties to try out the mattresses. We are very happy with our purchases, the sales people and the delivery and set-up people. I recommend Brothers Bedding and Mattress Factory to a friend.
Alice Andrews
21:51 22 Feb 24
Patience and professionalism at its best....sales rep and delivery team. Repeat customer
crgtm7
01:59 22 Feb 24
Mitch answered all my questions and was very patient as I bopped between several beds. No pressure in any way. Delivery was prompt.
Rebecca Hawkins
16:41 20 Feb 24
Fantastic service from Mitch. Gave me all the information I needed to make a good affordable choice. Brothers Bedding is locally owned so that’s another plus for me.
Mizo Shmizo
02:39 20 Feb 24
Nice and quiet experience while shopping. I was helped by Virginia who was super sweet and very informative. She repeated things a few times to make sure we understood what we were getting and how the process would work.
Pam Simerly
19:28 18 Feb 24
Virginia Hall was vey knowledgeable and helpful at the Callahan Road store. We liked doing business with this local company.
Patricia Shields
16:22 17 Feb 24
What a great experience, from showroom to delivery. Kind, considerate, informative, prompt and diligent work. I appreciate having this team of delivery men in my home, with no concerns. Thank you Brothers Bedding for providing quality service for your customers.
Robin
21:16 14 Feb 24
I want to start by saying Virginia Hall was one of the easiest sales associates to deal with. She was very knowledgeable about all the products that Brothers Bedding sold.We went in looking for a 2 sided mattress only. But once she knew why we were looking she mentioned the adjustable foundation.I am going to have major surgery and I think she was right. The adjustable bed will make it easier for me to get in and out of bed.Thank you Virginia for all your help and prayers.Robin and Danny A.
Tim Concannon
14:54 14 Feb 24
This is the second bed that we have purchased from Brothers Bedding and we are and have been extremely satisfied with both of them. The fact that we can flip these mattresses allows us from wearing down onside or the other. Also, the mattresses that were made the night before LOL are just as comfortable as the floor model was. We would most definitely recommend Brothers Bedding for anyone looking for a new mattress.
t powers
17:28 11 Feb 24
Mitch Hayes gave us great choices and wonderful information would definitely shop with him again
Vickie Towe
15:02 31 Jan 24
When looking for the best local place to buy a mattress, Brothers Bedding has the most 5 star reviews and I am so happy with the quality of the mattress I have purchased from them. A good mattress is an investment and so worth it for a good night’s sleep, they have a good selection and they make their mattresses here with a guarantee. Exceptional customer service!
Jada Phipps
18:12 27 Jan 24
Mitch Hayes was very knowledgeable and friendly. We love that it’s a locally owned and operated.
Sandy Hughes
18:12 22 Jan 24
Mitch was good salesman and answered all of my questions. The process was easy to order and the delivery was great. I happy with mattress.
Brian
04:15 15 Jan 24
Back in 2017 we purchased two Eloquence model beds from Brothers. Store Manager Mitch Hayes was great to work with... super knowledgeable about the different kinds of mattresses and their construction. And he was generous with his time...no hard sell. Delivery/installation was perfect and on time. The beds have stood the test of time (and body weight) for 7 years and are still in great condition. Today I went into the Bearden store and there was Mitch, still jovial, still generous with his time and explanations. We purchased a mattress for a different bed and look forward to its delivery this coming week.
Darson Buckner
18:07 10 Jan 24
We have had our Brothers bed for 3 years. At least once a week, my wife says, I love our bed! From the sales experience to the pick up experience, our interactions with the staff have been nothing less than exceptional. I would recommend not buying a bed until you have at least talked with Diana at the N. Peters store or Nick at the Callahan road location.
Vicki Crabtree
18:37 27 Dec 23
Our new mattress is changing our lives. After issues with chronic back pain I had forgotten what it is like to fall asleep quickly and to stay asleep the entire night. Thank you Mitch, N. Peter's road store, for helping me get the right king size mattress and platform for me and my husband. You taught me so much about mattresses and led me in the right direction without being pushy. Bonus to be able to buy local.Thank you!
Tami P
20:20 11 Dec 23
12/9/23 went into the Sevierville store, Krista Blakemore did an awesome job, she went thru the type of beds I was interested in, she was very knowledgeable and answered all questions with kindness and patience. Krista you did great and made the experience welcoming. Thank you. ☺️☺️☺️