Head Up Only Archives » Brothers Bedding Mattress Factory

Great customer service!

Mitch did an amazing job helping me find the perfect mattress! He was very friendly and made sure I understood everything before leaving. I highly recommend!

We are first time buyers and the salesman was very helpful!

Mitch was very knowledgeable about the different mattresses and what would be best for our sleeping type. He was very helpful and easy to work with. Would recommend Brothers Bedding and Mitch to anyone!

We had a great shopping experience. Mitch was very knowledgeable and patient with our questions.

Great purchasing experience to match a superior product. Mitch was a joy to work with. He has extensive mattress knowledge and was able to answer every question we had and provide advice and insight that answered more questions we would have not known to ask! No other company offers a flippable mattress except Brothers. The warranty and service you get from a local company, that makes their product right here in Knoxville, is unmatched. If you are in the market for a new mattress, do yourself a favor and visit Brothers Bedding.

Went to the Broadway store and Virginia proceeded to help my wife and I. She quizzed us on health issues and sleep habits, then proceeded to show us beds that would fit our needs. No high pressure sales...We found the one that we felt met our needs and loved the fact that they would give us a 365 Comfort Guarantee. That way if we still had issues, they will rework our bedding to resolve any issues. Virginia was extremely helpful and a pleasure to work with.Danny and Shelia Thomas

My wife and I bought our first Brothers Mattress back in Dec 2023. It was on an adjustable frame and cured by back pain. We bought our second mattress and adjustable frame this week (Feb 2024). We liked the first one so much we upgraded our guest bedroom. We visited the Maryville location both times and had two different sales people. They both showed us and let us try, the mattresses in the showroom and decide the one we liked. They described the different layers of each mattress, quoted prices and helped us decide which one we wanted. There was no pressure to buy, the mattresses sell themselves. They work with one party at a time while encouraging waiting parties to try out the mattresses. We are very happy with our purchases, the sales people and the delivery and set-up people. I recommend Brothers Bedding and Mattress Factory to a friend.

Patience and professionalism at its best....sales rep and delivery team. Repeat customer

Mitch answered all my questions and was very patient as I bopped between several beds. No pressure in any way. Delivery was prompt.

Fantastic service from Mitch. Gave me all the information I needed to make a good affordable choice. Brothers Bedding is locally owned so that’s another plus for me.

Nice and quiet experience while shopping. I was helped by Virginia who was super sweet and very informative. She repeated things a few times to make sure we understood what we were getting and how the process would work.

Virginia Hall was vey knowledgeable and helpful at the Callahan Road store. We liked doing business with this local company.

Awesome experience…..expensive, but awesome!

Excellent guidance and service!!

What a great experience, from showroom to delivery. Kind, considerate, informative, prompt and diligent work. I appreciate having this team of delivery men in my home, with no concerns. Thank you Brothers Bedding for providing quality service for your customers.

I want to start by saying Virginia Hall was one of the easiest sales associates to deal with. She was very knowledgeable about all the products that Brothers Bedding sold.We went in looking for a 2 sided mattress only. But once she knew why we were looking she mentioned the adjustable foundation.I am going to have major surgery and I think she was right. The adjustable bed will make it easier for me to get in and out of bed.Thank you Virginia for all your help and prayers.Robin and Danny A.

This is the second bed that we have purchased from Brothers Bedding and we are and have been extremely satisfied with both of them. The fact that we can flip these mattresses allows us from wearing down onside or the other. Also, the mattresses that were made the night before LOL are just as comfortable as the floor model was. We would most definitely recommend Brothers Bedding for anyone looking for a new mattress.

Mitch Hayes gave us great choices and wonderful information would definitely shop with him again

When looking for the best local place to buy a mattress, Brothers Bedding has the most 5 star reviews and I am so happy with the quality of the mattress I have purchased from them. A good mattress is an investment and so worth it for a good night’s sleep, they have a good selection and they make their mattresses here with a guarantee. Exceptional customer service!

Head Up Only

BedTech Head Up Adjustable Base BTHU

Callahan - Factory

Maryville

Bearden

Peters Road

Broadway Showroom & Clearance Center

Sevierville

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